Shipping policy

Shipping Policy

Order Processing

All orders are processed within 2 to 3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email once your order has shipped.

Estimated Delivery Times

United States: 7–15 business days
Canada and Europe: 7–15 business days
Australia and New Zealand: 15–25 business days
Central and South America: 7–15 business days
Asia: 7–15 business days
Africa: 15–30 business days

These are estimated delivery times and exclude any customs or clearance delays.

Tracking

You will receive a tracking number by email once your order has shipped. If you don't see tracking updates within 5 business days of receiving your tracking number, please contact us at shop@shopdropllc.com.

Order Cancellation

Orders begin processing immediately and cannot be cancelled after they are placed. Once your order arrives, you may initiate a return according to our Refund Policy.

Lost or Missing Packages

Please verify your shipping address before submitting your order. S&D is not responsible for orders delivered to an incorrect address provided at checkout. If our records show that the error was on our end, we will reship the order at no additional charge.

Customs and Duties

International orders may be subject to customs fees or import duties imposed by the destination country. These charges are the responsibility of the customer.